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Choosing a flood contractor

Cumbria County Council Trading Standards Service is warning householders in the Millom area to be aware of potential unscrupulous traders offering services following the weekend floods. This may be building or insurance management companies who appear unannounced without prior appointment.

We believe that asking a few simple questions up front before any products are purchased or agreements made could minimise any potential inconvenience and unnecessary expense in the future.

When choosing a contractor, a few fundamental questions we suggest include:

  1. 1.       Can the Contractor provide ID and a verification telephone number to their head office?
  2. 2.       Can they explain who’s instructed them to call at the property?
  3. 3.       Is the contractor accredited through a certified scheme, such as a CHAS accreditation?
  4. 4.       Do they hold the necessary liability insurances to work on your home?
  5. 5.       Can they provide testimonials/recommendations from previous projects?
  6. 6.       Does the product they intend to use have a reliability track record?
  7. 7.       If you’re beginning to consider various flood mitigation measures, ensure you use products that have been Kitemark certified, rigorously tested and carry guarantees.

For further reading, more information can be found on the Cumbria County Council website here: 

If you would like to speak to one of our friendly team for advice on where to be signposted or guidance on property level protection, then please call Freephone 0800 970 3950.

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The information contained in this website is for general information purposes only. The information is provided by the Flood Advisory Service and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will the Flood Advisory Service be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from the use or in connection with such use or loss of use of the site, whether in contract or in negligence.